Privacy Policy

Last Updated:

1. Introduction

Quotex ("the Company", "we", "us", "our") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

2.1. Personal Data

Personally identifiable information, such as your name, email address, telephone number, date of birth, and address, that you voluntarily give to us when you register for an account or when you choose to participate in various activities related to the site, such as online chat and message boards.

2.2. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you deposit or withdraw funds. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors.

2.3. Verification Data

To comply with our legal and regulatory obligations, we collect identity verification information as described in our Non-Trading Operations Regulations. This includes copies of your government-issued ID and proof of address.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your transactions and send you related information, including confirmations and invoices.
  • Fulfill and manage withdrawals, payments, and other transactions related to the platform.
  • Comply with legal and regulatory requirements (e.g., AML and KYC checks).
  • Communicate with you about your account and provide customer support.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Notify you of updates to the Site and our services.

4. Disclosure of Your Information

We do not share, sell, rent, or trade your information with third parties for their commercial purposes. We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

To exercise these rights, please contact us using the contact information provided below.

7. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact our Data Protection Officer at:

privacy@quotex.to